We’ve been using qdPm Extended software for our IT development team for more than 2 months now. We have made a number of customization to fit our specific projects and this has worked really well – to date we have found a way to make every change that we’ve wanted.
For example one of the powerful function which is Tickets by Email, it allows you create tickets from email with simple step. Tickets will be automatically create when you user sent email to department email address. So far i have not seen other similar software which provide this function.
Just wanted to say, “Great product!” Your product has saved me over an hour each day. Thank you ! !