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project management software for growth
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Email notification issue

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alexba

Posts: 13

Joined: Sat Aug 23, 2014 1:08 pm

Post Tue Sep 30, 2014 9:52 am

Re: Email notification issue

kindrosker wrote:can you create test account to support[at]qdpm-ex.com user
and send me details, create test project and assign it for me so I can do some test there
please send details to email or private message


Hi,

It started working fine after you have changed the email address.

Thanks for your support.
Regards,
Alex
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marcomail

Posts: 2

Joined: Thu Mar 13, 2014 11:02 am

Post Fri Oct 24, 2014 3:30 am

Re: Email notification issue

Hello,
I have the same kind of issue. It seems that the notification are sent only when a project has been modified by the Creator. I have a project with 1 creator and a team with different people, included administrator users. If I modify the project with the creator user, it sends notification. If I modify the project with an other team admin user, it doesn't send any email notification.
Is it right this way of works?
Many thanks
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qdPM_Support

User avatar

Site Admin

Posts: 533

Joined: Thu Aug 05, 2010 12:44 pm

Post Fri Oct 24, 2014 5:10 am

Re: Email notification issue

marcomail wrote:Hello,
I have the same kind of issue. It seems that the notification are sent only when a project has been modified by the Creator. I have a project with 1 creator and a team with different people, included administrator users. If I modify the project with the creator user, it sends notification. If I modify the project with an other team admin user, it doesn't send any email notification.
Is it right this way of works?
Many thanks


try next
See Configuration->General->Email Option
and turn On "Send all emails from single email address"
and in "Email address from" set noreply@myhost.com for example
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marcomail

Posts: 2

Joined: Thu Mar 13, 2014 11:02 am

Post Fri Oct 24, 2014 5:39 am

Re: Email notification issue

Hello,
I triedm but nothing changed. If a not creator user add a comment or a task, the mail, it works. If a not creator user change something in the project, it doesn't work. If the creator change something in the project, it works.
It's very strange.... :?
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