Information
License: Commercial License
Development Mode: Open Source
User Interface: Web-based
Technologies: PHP, MySQL
Translations: English, Russian more...

Tickets reports

New Ticket Report

You can create own custom tickets reports

Also you can configure which users can have access to report

Reprot Options

  • Display on home
    Allows you display report result on home dashboard
  • Display in menu
    Allows you display report name in top menu to quick report access
  • Order By
    You can confgure items sort order in listing of report

Report Parameters

  • Department
    Allows you filter by departments
  • Priority
    Allows you filter by priority
  • Status
    Allows you filter by status
  • Type
    Allows you filter by type
  • Group
    Allows you filter by group
  • Extra Fields
    Extra fileds such as dropdown, checkboxes and radioboxes will be included to report filters.

Projects Filters

Tasks report incude all filters from projects report except filters by projects extra fields.

 

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