You can create own custom tickets reports
Also you can configure which users can have access to report
Reprot Options
- Display on home
Allows you display report result on home dashboard
- Display in menu
Allows you display report name in top menu to quick report access
- Order By
You can confgure items sort order in listing of report
Report Parameters
- Department
Allows you filter by departments
- Priority
Allows you filter by priority
- Status
Allows you filter by status
- Type
Allows you filter by type
- Group
Allows you filter by group
- Extra Fields
Extra fileds such as dropdown, checkboxes and radioboxes will be included to report filters.
Projects Filters
Tasks report incude all filters from projects report except filters by projects extra fields.
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